[fm-discuss] Re: Feedback from http://www.sun.com/msg

Cynthia McGuire cindi at sun.com
Mon Jan 22 10:21:52 PST 2007


Nikunj,

The message associated with SUN4U-8001-1E is designed to give the one 
and only solution to fix the problem seen by our diagnosis software 
based upon the error symptoms (reports) generated by the system.  The 
problem is that the CPU module is broken due to the observance of a 
level 3 cache tag fault as seen from the fmdump output:

# fmdump -v -u 4f5d5919-2da0-ef25-b2a2-d1c433f2f832
TIME                 UUID                                 SUNW-MSG-ID
May 26 14:14:55.7126 4f5d5919-2da0-ef25-b2a2-d1c433f2f832 SUN4U-8001-1E
  100%  fault.cpu.ultraSPARC-IVplus.l3cachetag
         FRU: hc:///component=SB16
        rsrc: mem:///component=SB16/P2/E0,J6400

There is no need for the admin to scan through the error log as our 
diagnosis software has already done that for you.

In AIX, this is a time-consuming manual process for system admins who 
must issue  additional commands (i.e. 'errpt') to determine what the 
problem and resolution are.

Cindi

webservd at m1.sun.com wrote:
> [Reminder: don't reply directly to this message, it won't work.]
> 
> Regarding: SUN4U-8001-1E
>      Name: Nikunj khakhar
>     Email: nkhakhar at sjm.com
>    Rating: 6
>  Comments:
> 
> Thanks, i got valuable information from the this page .
> i have suggetion that if dmesg give more o/p for the all the error with the descirption (like on aix . errpt -a -j gives error and its possible  solution than job of the system admin become more easy..
> 
> thanks 
>  nikunj khakhar.
> 
> 




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