[fm-discuss] EFT Diagnosis Engine unable to produce a diagnosis

[Sean Ye]

Hi, James,

What is the OS version?
Would you please provide the output of:

fmdump -eVu 6aa8faed-aa89-6c7e-9b80-fe223c600829


On Thu, Feb 21, 2008 at 09:22:27PM +1000, James C. McPherson wrote:
> 
> 
> 
> Hi FMA folks,
> just got a new u40m2 installed and into production, and I've seen
> two occurrences of the following messages:
> 
> 
> 
> 
> Feb 21 19:49:55 blinder fmd: [ID 441519 daemon.error] SUNW-MSG-ID:
> SUNOS-8000-1L, TYPE: Defect, VER: 1, SEVERITY: Minor Feb 21 19:49:55
> blinder EVENT-TIME: Thu Feb 21 19:49:55 EST 2008 Feb 21 19:49:55
> blinder PLATFORM: Sun Ultra 40 M2 Workstation, CSN: 0802FMY00N,
> HOSTNAME: blinder Feb 21 19:49:55 blinder SOURCE: eft, REV: 1.16 Feb 21
> 19:49:55 blinder EVENT-ID: 6aa8faed-aa89-6c7e-9b80-fe223c600829 Feb 21
> 19:49:55 blinder DESC: The EFT Diagnosis Engine encountered telemetry
> for which it is unable to produce a diagnosis.  Refer to
> http://sun.com/msg/SUNOS-8000-1L for more information. Feb 21 19:49:55
> blinder AUTO-RESPONSE: Error reports from the component will be logged
> for examination by Sun. Feb 21 19:49:55 blinder IMPACT: Automated
> diagnosis and response for these events will not occur. Feb 21 19:49:55
> blinder REC-ACTION: Run pkgchk -n SUNWfmd to ensure that fault
> management software is installed properly. Contact Sun for support.
> 
> 
> 
> $ fmdump
> TIME                 UUID                                 SUNW-MSG-ID
> Feb 21 08:35:14.8078 8862971a-4f95-c40a-f384-c31cbb40a1e2 SUNOS-8000-1L
> Feb 21 19:49:55.9692 6aa8faed-aa89-6c7e-9b80-fe223c600829 SUNOS-8000-1L
> blinder:Library $ fmdump -v -u 8862971a-4f95-c40a-f384-c31cbb40a1e2
> TIME                 UUID                                 SUNW-MSG-ID
> Feb 21 08:35:14.8078 8862971a-4f95-c40a-f384-c31cbb40a1e2 SUNOS-8000-1L
>   100%  defect.sunos.eft.undiagnosable_problem
> 
>         Problem in: -
>            Affects: -
>                FRU: -
>           Location: -
> 
> blinder:Library $ fmdump -v -u 6aa8faed-aa89-6c7e-9b80-fe223c600829
> TIME                 UUID                                 SUNW-MSG-ID
> Feb 21 19:49:55.9692 6aa8faed-aa89-6c7e-9b80-fe223c600829 SUNOS-8000-1L
>   100%  defect.sunos.eft.undiagnosable_problem
> 
>         Problem in: -
>            Affects: -
>                FRU: -
>           Location: -
> 
> 
> 
> Running "fmadm faulty" as root produces no output.
> 
> The pkgchk -n SUNWfmd is clean.
> 
> 
> What should I be looking for? What information should I
> provide if logging a bug about this?
> 
> 
> 
> Thanks in advance, 
> James C. McPherson
> --
> Senior Kernel Software Engineer, Solaris
> Sun Microsystems
> http://blogs.sun.com/jmcp	http://www.jmcp.homeunix.com/blog
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