[indiana-discuss] Production support responsiveness

[Paul Fisher]

Pete Dennis wrote:
> But essentially, if you have a Production Support Contract, you can
> contact the Sun Service people and get support. If you are experiencing
> a bug that requires fixing then this can be escalated into the 
> sustaining organisation (one that I am part of) and have a fix
> delivered via an SRU.

Thank you very much for this information.  I really appreciate the 
responsiveness!


--
paul