[ogb-discuss] This is not a Solaris helpdesk

[Alan Burlison]

Martin Man wrote:

> Every question asked on -discuss means "The problem solution is not 
> obvious, I was not able to figure out better place to ask and I have not 
> found the answer with the google"

No, not necessarily.  I'd maintain it means "I'm stuck and I posted to 
the first mailing list that I found that looked vaguely relevant".

> I don't see a problem here, the -discuss traffic simply reflects the 
> biggest issues that are in the community.

It is a problem because installation questions are drowning out 
everything else, and community members are unsubscribing as a result.

> Proper googleable FAQs, guides, and tutorials will reduce the noise, not 
> creation of other lists or unsubscription or whatever other hiding 
> mechanism...

We already have the first, we aren't creating any new lists and nobody 
is hiding anything.  All I am doing is making it easier for people to 
find the existing forum for help.  What exactly is the problem with that?

> P.S. just BTW: what do you mean by "OpenSolaris Content", isn't 
> installation an opensolaris issue numero uno (#1)?

General community discussion - proposals for new projects, suggestions 
for things we should address as a community etc.  Most everything 
*except* installation questions.

-- 
Alan Burlison
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