[osug-leaders] Problem with the VISA gift cart activation

Aaron Houston Aaron.Houston at Sun.COM
Thu Feb 26 09:32:14 PST 2009


Martin...yes we've had some trouble with the cards...but that can be 
overcome... Mark DeHart my assistant can contact the Marketing company 
we bought the cards from and they will activate the card here from the 
US...we've activate a couple of the overseas cards..

Mark is CC'd on this..

Aaron
Martin Man wrote:
> Hi all,
>
> as part of the OSUG kits we have received this nice VISA gift card 
> with $100 credit. We would like to use the card to invite CZOSUG 
> members for a free lunch type of event, so I tried to activate the 
> card on my name as the CZOSUG leader.
>
> The card activation process required me to provide US address/phone, 
> so being a Sun employee I have used Sun office location as the 
> cardholder address.
>
> The registration process went through but in the end said:
>
> Failed to verify details you provided, please fax in copy of your:
>
> - Drivers license
> - State ID
> - Social Security Number.
> - etc etc..
>
> Obviously I don't have any of these documents as I don't live in US, 
> and I'm afraid we will not be able to actually use the credit.
>
> How should I proceed now?
>
> thanx for any hints...
> Martin (on behalf of CZOSUG)
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>
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